Learn how SAP Customer Experience can help your company transform from a business process–focused mindset to a customer-centric mentality by progressing from legacy customer relationship management to modern-day customer experience.

SAP has again been named a Leader in IDC MarketScape: Worldwide Retail Commerce Platform Software Providers Vendor Assessment. Customers leverage this third-party research to evaluate, short-list and select vendors. This is the third consecutive time SAP has earned this distinguished ranking. The company was recognized for numerous standout qualities providing further evidence of SAP’s powerful Industry-tailored CX approach. Those include […]

Understand the current state of B2B eCommerce from this research conducted by MasterB2B where more than two hundred B2B buyers and sellers were surveyed. 

The IDC Spotlight Paper goes over the importance of precomposed hybrid platforms for commerce and customer experience and how to ensure success.

If you’re in procurement at a manufacturer you have a great opportunity to transform your direct spend sourcing into a powerful competitive differentiator. This paper has three questions to help you evaluate how to do so and nine things to look for in a strategic sourcing tool.

Data analytics unlocks new business value – when you get it right. Read this eBook for learnings on past mistakes, strategies for implementing a data-first approach, and five essential capabilities of a modern data and analytics stack.

Modern integration tools deliver many technical benefits that allow IT teams to deliver faster. When coupled with strong capabilities, these tools are also key to achieving business outcomes that drive primary business value.

Aberdeen Knowledge Brief: How to align service strategy & technology to fuel next-gen customer experiences. This document highlights the top objectives fueling the activities of modern day B2B service leaders.