Articles By: ServiceNow

Elevate the Employee Experience With ESG

What does employee experience have to do with ESG? Discover the missing link in this ebook. By using digital workflows to build a hybrid work model, you’ll see how you can meet your ESG goals by enabling employees to work from anywhere, reducing your carbon footprint, and building a reputation for ESG excellence.

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Leading practices for citizen development initiatives

To be nimble, your organization must modernize manual processes into automated digital workflows—and create new workflows to support emerging business models and practices. However, the result is a significant need for new apps, and most organizations don’t have enough pro developers to meet the demand. So, where do you turn? Your people. Read this ebook to learn why giving the […]

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The business case for low code

A new generation of low-code development solutions is fast emerging and yielding significant bottom-line results. Learn how everyday employees are serving as citizen developers—creating apps on demand, at scale, and in step with IT. Read our white paper to see how your organization can create:• Apps faster—accelerating service delivery• Cross-enterprise experience users love• Apps that scale without sprawl—meeting enterprise requirements• […]

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Drive agility at speed and scale: A practical guide to hyperautomation and low-code app development

As a technology leader, you face tough challenges everyday—more so now than ever. Challenges such as:• How do you accelerate innovation while safely scaling across the enterprise?• How do you reduce app backlogs and manage app sprawl?• How do you increase automation across the enterprise while removing repetitive work for employees? The answers to these burning questions can be found […]

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The Gorilla Guide to Achieving IT Asset Management Success

ITAM offers the big picture visibility required for overcoming your challenges in managing IT assets. Download this ebook for an insightful roadmap to:• Getting started with ITAM and seeing better outcomes• Optimizing ITAM for better, more efficient workflows• Strategically using ITAM as a mature process

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Why You Need Robust IT Asset Management For Effective Cybersecurity And Risk Management

Almost 80% of companies that experienced a cybersecurity breach said it could’ve been avoided with a patch or configuration change. It’s time to do things differently. Read this ebook to see how you can seamlessly connect IT asset management, risk management, and SecOps to eliminate vulnerabilities in minutes or hours—not days or weeks. You’ll discover how you can confidently support […]

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AI Done Wisely Delivers Better, Faster, And More Scalable IT

How can you fulfil IT requests 2.4x faster than the industry average? Read this ebook to discover three ways to drive value, and help employees work smarter with intelligent automation. Learn how organizations can use predictive intelligence to power efficient self-service, detect and resolve IT issues faster, and deliver greater insight into service and operations performance and identify improvements.

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Field Service News: Reflect, Rethink, Revise

Read this exclusive collection of essays which were written to help service leaders understand the challenges the field service industry faces in a post-pandemic world. Learn how you can meet mission critical needs for delivering a great customer experience when you take a remote-first approach.

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