Mastering Operational Efficiency in your Services Business

Streamlining the quote-to-cash process is crucial for any business. In this white paper, we’ll focus on strategies that Managed Service Providers (MSPs) and IT Value-Added Resellers (IT VARs) can utilize to increase their operational efficiency across multiple streams of revenue. We will provide a few options to consider, depending on the other solutions you are currently using—or planning on using—like ConnectWise and ServiceNow.

NetSuite manages the back-end, including billing, purchasing, projects and reporting. Catalyst manages the order workflows as well as the sales commissions piece. ConnectWise helps MSPs with quoting, project maintenance and service(s) management. ServiceNow can be another option for service(s) management.