ON-Demand Webinar: Top Trends & Technology Impacting Customer Service in 2017

In research conducted by HDI and Robert Half Technology on the technical support center of the future, the key is passion for supporting customers and with social intelligence—a human connection in a digital world.

Both internal and external customers are utilizing more communication channels and more devices now than ever before. The mobile workforce, remote work, consumerization, increased self-service, and emerging technologies have all played a part in creating the demand for better ways to serve customers and users.

View this on-demand webinar, presented by Peter Zeinoun, Director of Products LogMeIn Rescue to learn:
• Which support channels customers are choosing
• Why the combination of technology and people is more important than ever
• What contributes to a great service culture in the support center