Articles By: SAP

2023 State of B2B eCommerce Report

Understand the current state of B2B eCommerce from this research conducted by MasterB2B where more than two hundred B2B buyers and sellers were surveyed. 

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IDC Spotlight Paper: Precomposed Hybrid Platforms for Commerce and Customer Experience

The IDC Spotlight Paper goes over the importance of precomposed hybrid platforms for commerce and customer experience and how to ensure success.

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Three Questions to Help Manufacturers

If you’re in procurement at a manufacturer you have a great opportunity to transform your direct spend sourcing into a powerful competitive differentiator. This paper has three questions to help you evaluate how to do so and nine things to look for in a strategic sourcing tool.

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Back to Business: It’s Time to Reset the Clock on Data Analytics

Data analytics unlocks new business value – when you get it right. Read this eBook for learnings on past mistakes, strategies for implementing a data-first approach, and five essential capabilities of a modern data and analytics stack.

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IDC Spotlight: How Modern Integration is the Bedrock of Better Business Value

Modern integration tools deliver many technical benefits that allow IT teams to deliver faster. When coupled with strong capabilities, these tools are also key to achieving business outcomes that drive primary business value.

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How to Align Service Strategy & Technology

Aberdeen Knowledge Brief: How to align service strategy & technology to fuel next-gen customer experiences. This document highlights the top objectives fueling the activities of modern day B2B service leaders.

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Can’t-Miss Insights: How Can Technology Leaders Shape The Future Of CX?

Are you putting the customer at the heart of your business? Are you ready for a post-digital world where change is the only constant? Do you have the right strategies and technology in place to grow and thrive? In the latest report from The Future of Commerce and SAP, we gathered the latest can’t-miss insights and trends shaping the future […]

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Aberdeen: Aligning Customer Service Strategy & Technology

This document highlights the top objectives fueling the activities of modern day B2B service leaders. It details the key strategic activities and technologies they use to achieve their goals with an emphasis on carefully aligning both to maximize performance results.

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