Articles By: ServiceNow

American Banker: The Employee Experience is the Customer Experience

Learn why the bank employee experience is impacting the bank customer experience and discover what bankers can do to elevate both of them. Based on recent research on the war for talent, this white paper addresses:• Why banks are finding it difficult to attract new talent• How employee attrition hurts the customer experience• How smart tech fueled by talent can […]

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Leadership Trends Report: Employee Experience

How do you attract the best talent in the new world of hybrid working? By adapting to new ways of working, fast. Discover how you can empower your employees to do their best work by reinventing the workplace experience. Check out the top employee experience trends to help you build more confident, fulfilled teams.

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The Book of Knowledge: Employee Experience

How can you keep your employees informed, better manage workspaces, and improve safety and efficiency in an era of hybrid work? Read the Book of Knowledge to explore success stories shared by ServiceNow customers at Knowledge 2022. You’ll discover how some of the world’s biggest organizations are transforming their digital services across people and places—learn how you can too.

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IDC – Future Workforce Insights: Why Strategic Automation Empowers Employees for HR and Workplace Services

Business success depends on having the right people doing great work. So, how can you free your employees to focus on the work that matters, while attracting and retaining top talent from anywhere? Transform your employee experience with this new report. Inside, you’ll see why strategic automation is vital for connecting experiences in your organization, helping you improve employee loyalty, […]

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Banking Dive Industry Outlook Report: A Bank For the Future: Hyperautomation

Digital banking is booming, with digital customers expected to increase from 2.4 billion in 2020 to 3.6 billion in 2024. The trend bodes well for neo-banks and fintechs looking to grab market share by expanding into growing sectors like cryptocurrency and digital lending. But financial organizations must offer a seamless customer experience to thrive in the competitive landscape. The solution […]

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Digital Transformation 101: Breaking Down the Steps in Banking

Meeting the growing need for digital experiences requires operational excellence. A new category of banking automation called end-to-end service automation can knit together existing systems… creating dynamic, real-time integration across legacy systems. And deploying this type of automation is surprisingly straightforward. Download this how-to guide for banks to redefine customer experience, elevate employee satisfaction, and boost the bottom line.

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Make Hyperautomation Reality at Your Bank

How can banks move beyond digital transformation? Hyperautomation. Download this eBook to find out how using intelligence, automation, and optimization as core drivers of success, banks can operate at a higher level of efficiency and provide superior customer experiences.

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App-Driven Digital Transformation

With the advent of low-code and no-code app development, stakeholders within companies are empowered to create the workflows and apps they need to improve their processes, reduce costs and time to implementation, and become the catalyst for enterprise change. Download the eBook to learn more.

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