Customer Experience: Best Practices for Connecting Customer Service Resources

string(7) "Country"
string(7) "Country"
string(14) "Business Email"
string(14) "Business Email"
string(9) "Full Name"
string(9) "Full Name"
string(13) "Company Phone"
string(13) "Company Phone"
string(17) "Postal / ZIP Code"
string(17) "Postal / ZIP Code"
string(9) "Job Title"
string(9) "Job Title"

Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your contact center. Your whole organization needs to be involved. Read this ebook to discover five best practices for building more resilient and connected service operations. From reducing workloads with automation, to identifying issues faster, to eliminating information silos, you’ll learn everything you need to deliver seamless, cross-organizational service.