If maintaining submittal logs is eating up your time, this webinar is for you! Pype AutoSpecs helps you draft an ultra-accurate submittal log in minutes, letting you detail all project requirements including mockups, product data, test and inspections, and more. Join our webinar to hear how Jake Ronza, Customer Success Manager, uses AutoSpecs to provide:• Accurate, automated submittal logs in […]

Discover the top 7 issues facing procurement professionals in 2023, how SAP can help you overcome them.

Companies need to have a long-term strategy and plan to weather whatever disruption comes next. In this paper, we share takeaways and propose four key actions based on the four trends in the IDC eBook sponsored by SAP, Secure the Future: Leveraging Today’s Insights for Tomorrow’s Supply Chain.

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). They are swayed by the promise of efficient and personalized interactions at every step of the customer journey. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over the next year. […]

When customers speak with companies, they want to do so with the same digital channels they use to communicate with friends and family. And they expect the experience to be effortless. This expectation is just one aspect of the digital disruption that is upending how legacy enterprise companies do business. The stakes for these companies have never been higher, particularly […]

If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the past year, everything has changed about the way that larger firms do business. And while getting to the top is no easy task, staying there requires constant vigilance, a willingness to discard outdated tactics, and being at ease with the uncertainties that come with […]

Zendesk commissioned Forrester Consulting to construct a Total Economic Impact™ (TEI) framework through interviews with seven decision-makers at large enterprises using Zendesk, to identify the costs, benefits, flexibility, and risk factors associated with the software. Vimeo is a SaaS company at the forefront of the video industry, empowering video creators with the tools and technology they need to succeed with […]

Unity is a powerful development platform that empowers creators worldwide to build real-time 3D projects across the games, animation, automotive, and architecture industries. During an era of explosive gorwth, Unity decided to address an increase in ticket volume by maximizing its CX system – rather than adding new hires. Using Zendesk tools, Unity was able to reduce operational costs and […]