Microsoft Active Directory (AD) and Azure AD (AAD) bring organization and standards to how identity and account data is managed and stored. AD does this for on-prem resources and Azure AD for cloud-based resources, but how can you unify the management on them and sync data across your hybrid environment. If you’re like most organizations, that is an on-going question. […]

Leaders across financial services and insurance are applying natural language processing (NLP) to detect emerging trends, perform predictive analytics and gain operational insights. Join Citi and IBM to learn how NLP is helping auditors evaluate risk control, meet regulatory obligations and derive insights from within their workflows with AI search – and walk away with an understanding of how to […]

Enterprises are overflowing with data that contain customer insights, answers to employee queries and a window into predictable trends. Knowledge workers with the ability to find specific answers fast can reduce time spent on information-gathering tasks by 50%. While implementing natural language processing (NPL) technology helps speed time to insights, the value of the IBM Watson NLP portfolio of solutions […]

More and more smart home devices are entering the market every day. At the rate consumers are adopting new technologies, we anticipate seeing up to 32 connected devices per smart home by 2025*. In light of this, CSPs need to rethink their business model with the smart home user in mind. Smart home technologies depend on fast and reliable connectivity, […]

Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalized, rich services. And they want these services delivered quickly and seamlessly. As the smart home transforms and the home network becomes more intelligent—and more congested—Original Design Manufacturers (ODMs) and Communications Services Providers (CSPs) need to be […]

As an organization that prides itself on its has an organization that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer feedback related to poor WiFi signal and equipment issues. MCTV turned to Plume for a solution that would help them exceed their customers’ expectations. This case study details how MCTV successfully leveraged Plume […]

First came the connected home. Next came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, as devices and software work together seamlessly to understand human and household context and generate hyper-personalized experiences. The Smart Home 2.0 will be powered by a cloud-based, […]

In this report, Beecham Research’s CEO Robin Duke-Woolley examines how the first and only self-optimising, whole-home WiFi technology is delivering ISPs an increase of up to $15 smart home related ARPU. The top 2 CSPs in the USA and two of the largest fixed-line providers in Europe have switched to this technology and are also seeing their NPS scores boosted […]