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TDWI Checklist Report: Leveraging a Data Fabric for Generative AI
L’introduction de l’IA générative a transformé le paysage de l’intelligence artificielle. Les cas d’utilisation de l’IA générative dépassent désormais les simples agents conversationnels et les systèmes d’intégration des employés pour évoluer vers des implémentations nécessitant des données d’entreprise plsu sensibles, sur les clients ou les produits.
The Business Value of AI for IT Solutions
According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist.
A CIO’s Guide to Navigating the Boardroom
As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams?
Winning the Bid: Secrets of Top General Contractors
This resource contains the top lessons to overcome the most painful parts of bid management.
How AI Transforms Collaboration and Communication
AI is transforming every corner of public service — and communication is no exception. This paper explores how state and local agencies can harness AI-powered communication tools to modernize service delivery, streamline internal collaboration and improve the constituent experience.
Why more businesses are choosing AI receptionists for smarter operations
Customers expect 24/7 service, but small businesses don’t always have the resources to keep up. AI phone agents help bridge the gap by handling calls, answering FAQs, and ensuring customers always get the support they need. See how AI keeps businesses connected with our new listicle.
Never miss a business opportunity with AI Receptionist
Ditch outdated phone systems and clunky menus.While traditional call-handling systems are often complex and costly, discover how AI receptionists provide a user-friendly and economical solution. RingCentral AI Receptionist understands customers instantly, answers with a human touch, and routes calls seamlessly—no hold times, no frustration.
The key to building a customer-centric team
Why should you care about building a customer-centric team? In simple terms, being customer-centric is all about providing an unforgettable customer experience. This means speedy customer service, friendly employees, and regular engagement with your customers. And, since customer-centric companies are 60% more profitable than those who aren’t, it’s beneficial for your business and customers.
