The Financial Services Sector has seen transformational changes and undergone a period of massive overhaul following the financial crisis that rattled this market six years ago. The turmoil created a major setback as financial institutions had to make some significant changes in order to re-establish trust and re-evaluate long-term profitability, while stabilizing the resources spent on protecting customers. The Financial […]

HR is a people business, whether it’s helping employees, hiring and nurturing the best talent, motivating employees or creating career development opportunities. So why are so many HR professionals not able to focus on the high value activities that attracted them to HR in the first place? HR professionals spend 30% of their day on administrative tasks • 80% are […]

Many organizations depend on manual processes to onboard employees. Many also use antiquated systems like email to respond to and track employee questions around benefits, leaves of absence, and salaries. The US Army did all this too … until they transformed their HR service with ServiceNow. Join Stephen Light, Project Manager for the US Army, to hear how the Program […]

Worldpay deployed ServiceNow Performance Analytics to replace multiple data tools and promote the use of analytics throughout its organization for improved decision making. Read the independent study from Nucleus Research and discover how this project enabled the company to boost analyst productivity, while simultaneously increasing data accessibility and engagement for hundreds of additional employees. ·ROI: 111% ·Payback: 1.8 years ·Average […]

Top Five Reasons to Become a Performance-Based Business Using data to drive company-wide improvement When data extends beyond the analytics department, performance-based businesses are born. Actions can be measured against identifiable goals. No more decisons based on gut reactions. No more shouting into the void and hoping for an echo. Performance-based businesses get better results by allowing everyone to: ·Better […]

Best Practices for Performance Analytics Excellence Get the right data to the right person at the right time No matter where you are on your performance analytics maturity journey, there are many different ways to evolve your organization to become more data driven. Discover the importance of embedded analytics, and see how real-time insights help everyone in the enterprise get […]

Staying ahead of your competition requires fast responses to market opportunities. On top of reacting quickly, you must always be innovating to keep your customers, partners, and staff excited and engaged. Your IT organization can become the high-speed driver of your business velocity and innovation. You can lead this transformation. Just download Building Business Apps at Lightspeed. It is your […]

Business service outages can negatively impact your reputation and your bottom line. It’s time to become service-aware! Learn how the integration of IT Operations Management (ITOM) with IT Service Management (ITSM) can make incident and change management highly efficient—allowing your organization to nearly eliminate service outages. Join us for a webinar that will enable you to: • Reduce service incidents […]