
Payroll: Making the Case for Change
Build a case for a single payroll solution that aligns with your critical business objectives. To create a compelling business case for a modern payroll system, you need to identify the cost savings, productivity gains, and employee engagement benefits. Understanding five key payroll areas can help you build a successful case with leadership.

Human Capital Management Buyer’s Guide
How to Find the Best-Fit HCM Solution for Your Organization Selecting the right human capital management (HCM) technology can provide your HR team with the confidence it needs to more effectively recruit, hire, manage, pay, and retain the talented, high-performing employees your organization needs to succeed.

NEAT EVALUATION FOR UKG: Next Generation HCM Technology
NelsonHall, one of the world’s leading analyst firms for workplace technology, has released its 2023 Next Generation Technology Report, naming UKG a Leader in the enterprise market.

AI in Retail: Transform CX Into Your Competitive Edge
Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational agility.

State of Financial Services CX 2023
Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of.

Zendesk ROI Case Study: Lush
Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise that Lush values customer care.

The Rise of Conversational AI With the Co-Founder of Siri
ZENDESK VIRTUAL EVENT Join us and Adam Cheyer, the creator of the virtual assistant Siri, to discuss the implications of conversational AI for business. Couldn’t make the live event? Check out Adam Cheyer’s keynote session now Generative AI programs like ChatGPT are poised to be the most disruptive technology since the Internet itself.

2023 Recruitment Marketing Benchmark Report: Understand Where, When, And How To Reach Candidates
A tight labor market paired with decades-high inflation has created unending challenges for recruiters. In order to drive hiring outcomes in this market, recruiters must carefully evaluate their recruitment marketing strategy and results to understand where they can improve.