Modernizing B2B Order Management for the Commerce of Tomorrow

Businesses with modern, integrated technology and a digital-first mentality are much better prepared to quickly assess and respond to the challenges of digital commerce; they are more resilient.

What Every B2B Company Needs to Know

Whether you’re in wholesale distribution, manufacturing, assemble-to-order, logistics, the aftermarket segment, or the emerging area of servitization, your customers have high expectations and complex requirements.

IBM Blockchain Transparent Supply

IBM Blockchain Transparent Supply is a blockchain platform that allows companies to build their own data-sharing ecosystem with their supply chain partners. This technology platform enables goods-specific transparency across multiple supply chain partners, enabling analytics by company, location, product movement & condition.

The Perfect Order, Every Time

Explore the new standard in omnichannel order fulfillment to deliver extraordinary customer experiences. In this demo, see how IBM Sterling Order Management and Inventory Visibility enable you with all the tools your business needs to monitor and proactively manage your fulfillment network -without help from IT.

The Omnichannel Retailer – Meeting Customers Wherever and Whenever They Shop

Consumer trends have led retailers to count mobile, marketing, and merchandising among their top digital business initiatives. In this eBook, you’ll learn how to navigate core channels in creating an omnichannel shopping experience to engage your customer at every step of the shopping journey.

Engage and Grow Customer Loyalty

Customer shopping preferences have changed dramatically in recent years – and competition for consumers’ attention is fierce. Successful retailers must adjust to these changing times and shopper preferences. Read this eBook to help create the best retail shopping experience for the loyal customer.

Making Customer Connections Count

Are you making the most out of your customer connections? Review your marketing strategy for customer acquisition and retention and turn it into a customer engagement initiative across all communication channels.

Plume’s CEM Platform By the Numbers

We looked at the total cost of ownership for Plume’s Consumer Experience Management (CEM) Platform to help Communications Service Providers understand the benefit of transforming from legacy solutions to Plumes’ agile, cloud-based services delivery platform.