Total Cost of Ownership Study
Plume’s Customer Experience Management (CEM) platform transforms ISPs from a hardware-, firmwareand TR-069-driven, disparate services ecosystem to an agile cloud-based services delivery platform, ultimately accelerating ISP’s end-to-end services delivery to their customers. Plume® is the creator of the world’s first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers, deployed in more than 30 million locations globally.
Building a Successful Smart Home Strategy
Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of devices and services that consumers are embracing in growing numbers. And that’s bringing big changes—and challenges—for ISPs that have long offered standard, subscription based bundles of voice, video, and data services to their customers.
The Plume Advantage: Putting Adapt in Adaptive WIFI
Wi-Fi is the predominate way we connect to the Internet and access our mobile digital lives. Customer experience is directly proportional to the speed and reliability of the Wi-Fi connection, and the mobility of devices we use to consume content requires Wi-Fi to reach every corner of the home.
Unify Your Communications
A unified communications platform elevates employee productivity and experience while also boosting your customer experience.
The Power of Connection – Why You Should Integrate Your Business Apps With UCaaS
Integrations today and tomorrow The modern enterprise relies on an array of different tools to boost productivity, automate workflows, provide customer relationship management and support, and manage communications both internally and externally. A Harmon.
The Business Value of IBM Sterling B2B Integration and Managed File Transfer Solutions
In today’s digital economy, the timely and secure flow of information between customers, partners, employees and businesses is crucial for organizational success. Business to Business (B2B) integration and Managed File Transfer (MFT) capabilities have been the cornerstone for organizations thriving in the digital economy.
Forrester: The Omnichannel Maturity Assessment
Supporting an omnichannel fulfillment program is table stakes in retail today —and particularly in light of pandemic or other market shift conditions. Organizations need to assess their omnichannel maturity to understand their current versus desired state. This report reveals why customers are demanding more, why capabilities must evolve, and how to target areas for improvement.
IHL: The Order Management Market
This report takes a brief look at the overall retail OMS software market seize and value. IHL projects that the worldwide Order Management Systems market will grow 97% from 2019 to 2024 to 1.57b in annual sales. In IHL’s 2020 report, IBM has been ranked as a Leader.
