New technology brings new opportunities. It also brings hype,”fear of missing out,” and disappointment. AI is proving to be no exception to this rule. So the questions that many of us are currently considering include “What is AI really?”, “Can it help us succeed?” and “Are we missing out?” Download this guide from author and […]
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Stay ahead of the curve with 2025 trends in cloud communications: the CIO guide. Explore emerging technologies like artificial intelligence (AI), unified communications as a service (UCaaS), and 5G that are transforming business communications. Learn actionable steps to future-proof your organization. What you’ll learn: • How AI and UCaaS improve team collaboration and customer engagement […]
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Trend Micro’s “The Proactive CISO’s Playbook” guides CISOs in shifting from reactive security to strategic leadership. It emphasizes incident readiness, cross-functional collaboration, and continuous improvement. By adopting a proactive, assume-breach mindset, CISOs can build resilient organizations, foster transparency, and drive board-level engagement in cybersecurity.
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Traditional assessments of home-internet connection quality depend on metrics that don’t accurately capture customer experience. They may reliably determine whether a network is fast or slow, but they rarely consider the specific devices found in someone’s home, or what those devices need to work as intended. They also usually ignore factors that exist beyond the […]
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More and more smart home devices are entering the market every day. At the rate consumers are adopting new technologies, we anticipate seeing up to 32 connected devices per smart home by 2025*. In light of this, CSPs need to rethink their business model with the smart home user in mind. Smart home technologies depend […]
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Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalized, rich services. And they want these services delivered quickly and seamlessly. As the smart home transforms and the home network becomes more intelligent—and more congested—Original Design Manufacturers (ODMs) and Communications Services […]
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As an organization that prides itself on its has an organization that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer feedback related to poor WiFi signal and equipment issues. MCTV turned to Plume for a solution that would help them exceed their customers’ expectations. This case study details […]
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First came the connected home. Next came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, as devices and software work together seamlessly to understand human and household context and generate hyper-personalized experiences. The Smart Home 2.0 will […]
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In this report, Beecham Research’s CEO Robin Duke-Woolley examines how the first and only self-optimising, whole-home WiFi technology is delivering ISPs an increase of up to $15 smart home related ARPU. The top 2 CSPs in the USA and two of the largest fixed-line providers in Europe have switched to this technology and are also […]
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The worldwide rollout of Wi-Fi 6 and Wi-Fi 6E is underway. But what benefits do the latest evolutions of Wi-Fi technology bring to broadband service providers? As we all appreciate, perception often differs greatly from reality – we’ve heard many perceptions of Wi-Fi 6, from “it’s the solution for all in-home connectivity” to “it’s simply […]
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When you register for the webinar, you will receive the new executive report by world-leading analyst firm, Beecham Research: How CSPs can secure profitability in 2021 by realising the power of Wi-Fi 6 for smart homes The pandemic has accelerated what many predicted was coming – unbridled consumer demand for hyper-connectivity and highly personalized broadband […]
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