AI is revolutionising work across various applications, from writing and design to sales and workflow automation and customer support.

Today’s work takes place in the office, at home, and everywhere in between. And with new hybrid models of work, your communications system plays a key role in keeping your teams connected and your customers happy. So what capabilities apply to your current communications system?

In a nutshell, the pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environment, with many juggling their personal lives and work obligations more than ever before. It was a monumental shift that tested our agility and resilience. One where workers, leaders, and employers […]

As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used business applications — including office productivity, customer relationship management (CRM), customer care, and more — to the public cloud. In this book, you learn how unified communications as a service (UCaaS) can boost employee productivity and improve customer satisfaction by enabling unified communications for your remote […]

Businesses going remote or hybrid require more than what an on-premises PBX can provide.