Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Enterprise AI rapidly went from pilot to production to value. Now organizations are measuring AI’s value against its costs. The question is where does AI deliver the greatest financial returns?
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Stay ahead of the curve with 2025 trends in cloud communications: the CIO guide. Explore emerging technologies like artificial intelligence (AI), unified communications as a service (UCaaS), and 5G that are transforming business communications. Learn actionable steps to future-proof your organization. What you’ll learn: • How AI and UCaaS improve team collaboration and customer engagement […]
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A recent study reveals that four out of five companies are considering adopting new business models in 2021 to drive profitability and improve customer service. The anything-as-a-service model, specifically, is driving success for companies in nearly every industry–from fitness and music retailers to manufacturers. Read this how-to guide for best practices to help you build […]
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A survey conducted by Oracle and Aberdeen found that 80% of business executives consider security, risk, and audit processes a top priority. The research takes an in-depth look at risk management and internal audit, including companies’ strategies, technology solutions, and plans. Read the report for more findings on:• The current state of internal audit• Pain […]
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Over the past few years, the B2B sector has seen an explosion in the use of subscription business models. But while 70% of business leaders say these will be key to their future success, less than 10% are generating any significant revenue from them. Learn what it takes to build a thriving subscription business–and what […]
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A recent Oracle survey reveals 85% of finance leaders who use cloud-based enterprise performance management (EPM) have remained resilient during the pandemic, citing a better, more streamlined financial close as one of the top benefits. In this report, you’ll learn what businesses are doing to recapture growth in a post-pandemic world, and the value of […]
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A manual financial close can prevent you from getting the fast, accurate insights you need to build confidence among your employees, customers, and investors and make your next big move. Discover best practices and first steps to:• automate an extended financial close in the cloud• connect stakeholders and systems• get timely information into the hands […]
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You’ve got data and you’ve got questions, but what’s the best way to visualize that data to get the answers you need? Transforming data into an effective visualization or dashboard is the first step towards making your data make an impact. In this paper, you’ll learn about different chart (and graph) types and when to […]
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A well-designed dashboard is a powerful launch point for data-driven conversations. Armed with the same collection of information, your business makes faster decisions based on a single source of truth. This whitepaper will teach you best practices for building the most effective dashboards for your audience—walking you through three sections of use cases and examples: […]
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Leaders across financial services and insurance are applying natural language processing (NLP) to detect emerging trends, perform predictive analytics and gain operational insights. Join Citi and IBM to learn how NLP is helping auditors evaluate risk control, meet regulatory obligations and derive insights from within their workflows with AI search – and walk away with […]
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