Webcasts

Unifying Experiences Across The Enterprise For Your People And Places (K22)

The workplace is evolving, and so are your employees’ needs. So how can you keep them engaged, productive, and connected to empower them to do their best work? Watch this video for the biggest employee experience trends and opportunities of 2022—and see how you can create better experiences for your teams. 

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Learn about Flock: Benefits Administration Made Simple

Easily Manage Your Clients’ Benefits in Flock, Our Simple, Integrate Benefits Administration Platform How Brokers Are Benefiting from Flock Effortlessly manage eligibility tracking, enrollment forms, benefits changes, and much more, with 24/7 access to your clients’ benefits information (all in one location); streamlined processes to help reduce administrative burdens and costly errors; and ongoing support and training for you and […]

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MO Dept of Labor’s Citizen Engagement Platform Webinar

In this webinar, SATRDÉ will demonstrate how the Department of Labor and Industrial Relations utilizes Zendesk as an omnichannel constituent support solution. We’ll also cover how they were able to achieve a one-touch ticket rate of 78.2% Zendesk helps government organizations of all size the ability to provide seamless conversations, increased efficiencies in staff productivity and overall increases in constituent satisfaction […]

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5 Ways CX Can Uplevel a Social Commerce Strategy for Retail

Retailers have seen an immense industry change in customers’ needs. With customers wanting each experience to be catered to their own needs, it’s called for retailers to provide more personal support. That’s why conversational customer experience is so effective. Join Zendesk to hear from a panel of retail experts on 5 ways CX can up-level a social commerce strategy for […]

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Outreach Extends Their NetSuite ERP With Coupa To Scale Their Back Office Processes

Finance leaders at Outreach knew they needed to prioritize Business Spend Management early to support sustainable growth. They extended their NetSuite ERP with Coupa when they had 250 employees. Since then, the team grew 5X and is more engaged than ever focusing on strategic work vs. manual entries. Watch the short highlight video to hear their story!

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Enterprise Imaging Demands Faster Data Management Solutions

What if your EI storage was Pure Storage? Watch How Can Storage Drive for Better Patient Outcomes? to learn what factors lead to success in enterprise imaging (EI). Healthcare industry experts and Pure Storage employees Mark Dobbs and Chris Bokis discus what to consider when selecting the right clinical IT solution for your enterprise .It should help your organization:• Access […]

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Maintaining Company Culture in Times of Change

2020 has brought big and unexpected changes for almost every business, whether it’s managing new remote work requirements, introducing a new management team, or facing the need to expand or downsize. But no matter what change or crisis your organization experiences, keeping company culture consistent is essential for maintaining employee engagement. To learn how you can maintain your company culture […]

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Banking: How to Power Personalized Experiences with Snowflake, Featuring Chris Skinner

For years, customer experience has been a top priority for bankers globally. In order to deliver a superior experience than their peers, banks must develop a foundational understanding of their customers’ behaviors and needs. However, despite significant investment in digital transformation, banks still struggle with the ability to manage and make use of the massive volumes of data from new […]

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