Webcasts
eMarketer Tech-Talk: Personalization and Identity – Understanding Your REAL Customer
Customer Identity & Access Management (CIAM) plays a central role in the conversion funnel. It unlocks insights, such as preferences and usage patterns spanning how, where and when customers are signing up, signing in and engaging with your digital services.
On-Demand Webinar: Driving Employee Productivity and Resilience During Challenging Times
When asked how they were preparing for a possible recession, the #1 answer from HR leaders was a focus on initiatives to improve productivity. There’s no question that enhancing productivity is top of mind for employers, who are looking for high-impact ways to do more with less. That said, productivity is difficult to measure, making it hard to meaningfully impact.
High Level Splunk Use-Case Webcast
In today’s heterogeneous environments, you collect logs from a variety of sources and forward them to multiple destinations, which often requires special purpose agents. The need to maintain a large number of logging agents creates operational complexity and costly overhead, and updating, maintaining and configuring these agents is a time-consuming activity.
MO Dept of Labor’s Citizen Engagement Platform Webinar
In this webinar, SATRDÉ will demonstrate how the Department of Labor and Industrial Relations utilizes Zendesk as an omnichannel constituent support solution. We’ll also cover how they were able to achieve a one-touch ticket rate of 78.
5 Ways CX Can Uplevel a Social Commerce Strategy for Retail
Retailers have seen an immense industry change in customers’ needs. With customers wanting each experience to be catered to their own needs, it’s called for retailers to provide more personal support. That’s why conversational customer experience is so effective.
Outreach Extends Their NetSuite ERP With Coupa To Scale Their Back Office Processes
Finance leaders at Outreach knew they needed to prioritize Business Spend Management early to support sustainable growth. They extended their NetSuite ERP with Coupa when they had 250 employees. Since then, the team grew 5X and is more engaged than ever focusing on strategic work vs. manual entries. Watch the short highlight video to hear their story!
Enterprise Imaging Demands Faster Data Management Solutions
What if your EI storage was Pure Storage? Watch How Can Storage Drive for Better Patient Outcomes? to learn what factors lead to success in enterprise imaging (EI). Healthcare industry experts and Pure Storage employees Mark Dobbs and Chris Bokis discus what to consider when selecting the right clinical IT solution for your enterprise .
