Webcasts
How the Cloud Can Create a Distributed Contact Center and Revolutionize Your Business
Business travel management, meeting, and event planning firm, Gant Travel, knew that to provide the best travel experience for their customers, they needed to provide highly personalized, intelligent customer experiences. That’s why they moved from premises-based system to a cloud-based collaborative contact center solution.
Unlock Insights and Reduce Costs by Modernizing your Data Warehouse
Processing the volume and variety of data that today’s organizations produce can be both challenging and costly—especially with a legacy data warehouse. Combining the scale and performance of the cloud with Amazon Web Services (AWS) and AWS Partner Network (APN) Partner solutions for migration, integration, analysis, and visualization can help overcome these obstacles.
Harness the Power of Data Using Amazon Redshift and Matillion
Clutch, a market insights platform, delivers actionable intelligence data to its customers across verticals. Their platform contains multiple petabytes (PB) of transactional, demographic, behavioral, and campaign data. This enables Clutch’s customers to better understand their own customers.
Optimized Contact Center: Focused Agents and Relaxed Supervisors
RingCentral Contact Center™ enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With InView Performance Management, supervisors address many of the challenges of agent management, and your business will always be equipped to respond quickly to dynamic customer needs.
What AI and the Cloud Revolution Mean for Business Communications
Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you’re looking for ways to get your business communications AI ready? If you answered yes to either of these, then save your spot at this webinar now.
Digital Workplace of the Future: Enabling Human Communication in Your Workplace
Cloud technologies have already dramatically reshaped how we all work and live. There’s no denying that businesses today are under tremendous pressure to keep up with the pace of change. The resulting disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, the impact isn’t always positive.
Microsoft Azure Cert
Originally Microsoft technology specialists had one certification credential to choose from to demonstrate their proficiency with Microsoft Azure. Times have changed. The problem with the Microsoft Certified Solutions Expert (MCSE) title was that its content spanned the Administrator, Developer, and Architect skill sets. That breadth of skills represented a heavy lift for many IT professionals.
AWS DevOps in Practice
Businesses are leveraging DevOps practices and the AWS cloud to better serve their customers and compete more effectively in the market. Want to be one of them? In this webinar, Pluralsight author and AWS expert Mike Pfeiffer will show you how the services offered by AWS enable companies to more rapidly and reliably build and deliver products using DevOps practices.
