The New Digital Landscape
Consumers are shifting to Digital and Next-Gen Digital. Generation Z and Millennials have a clear preference towards Digital Channels to communicate with companies. That’s why organizations are focused on delivering first-generation digital. You need to support Next Gen Digital to meet your customers where they’re looking for you! But that’s not easy.
Enhancing Teams With Enterprise-Grade Telephony
Today’s workers and customers connect with each other using several different channels, including team messaging, video, emails, chats, and more. Often, they utilise Microsoft Teams to achieve this connection. However, one feature where Teams cannot meet modern requirements is with its telephony.
The UCaaS Playbook: Business Continuity
Understanding business continuity If there’s one thing the last few years have shown, it’s that disasters can strike at any moment. The COVID-19 pandemic was a harsh lesson that despite even the best strategies, “business as usual” can be upended in an instant. And pandemics aren’t the only disruptions businesses might face.
Understanding Reliability: UCaaS Playbook Vol.1
Ridiculously reliable cloud communications Check out this ebook to learn what 99.999% uptime SLA really means and about the 4 must-haves for your cloud communications solution to be truly reliable.
7 Benefits of Switching From On-Premises PBX to the Cloud
Businesses going remote or hybrid require more than what an on-premises PBX can provide.
7 Reasons to Switch Your On-Premises PBX to the Cloud
Move to the cloud businesses going remote or hybrid require more than what an on-premises PBX can provide. With a cloud PBX, your teams have the tools to work together— from anywhere and on any device.
The AWS Dictionary of Pain
A straightforward guide to thorny cloud terms In this guide, we’ll cover some core concepts (like load balancing and availability zones) as well as some of the most common—though clearly challenging!—AWS tools you’ll find in a modern cloud stack. the AWS Dictionary of Pain.
The Azure Dictionary of Pain
A straightforward guide to thorny cloud terms In this guide, we’ll cover some core concepts (like load balancing and availability zones) as well as some of the most common—though clearly challenging!—Azure tools you’ll find in a modern cloud stack. the Azure Dictionary of Pain.
