Consumers are shifting to Digital and Next-Gen Digital. Generation Z and Millennials have a clear preference towards Digital Channels to communicate with companies. That’s why organizations are focused on delivering first-generation digital. You need to support Next Gen Digital to meet your customers where they’re looking for you! But that’s not easy. See how to meet your customers where they’re […]

Today’s workers and customers connect with each other using several different channels, including team messaging, video, emails, chats, and more. Often, they utilise Microsoft Teams to achieve this connection. However, one feature where Teams cannot meet modern requirements is with its telephony. This white paper discusses how businesses can select the right telephony solution to optimise Microsoft Teams and help […]

Understanding business continuity If there’s one thing the last few years have shown, it’s that disasters can strike at any moment. The COVID-19 pandemic was a harsh lesson that despite even the best strategies, “business as usual” can be upended in an instant. And pandemics aren’t the only disruptions businesses might face. From on-site emergencies to natural disasters and economic […]

Ridiculously reliable cloud communications Check out this ebook to learn what 99.999% uptime SLA really means and about the 4 must-haves for your cloud communications solution to be truly reliable.

Businesses going remote or hybrid require more than what an on-premises PBX can provide.

Move to the cloud businesses going remote or hybrid require more than what an on-premises PBX can provide. With a cloud PBX, your teams have the tools to work together— from anywhere and on any device.

A straightforward guide to thorny cloud terms In this guide, we’ll cover some core concepts (like load balancing and availability zones) as well as some of the most common—though clearly challenging!—AWS tools you’ll find in a modern cloud stack. Download the guide now to learn the trip-up topics that stump cloud teams the world over: the AWS Dictionary of Pain.

A straightforward guide to thorny cloud terms In this guide, we’ll cover some core concepts (like load balancing and availability zones) as well as some of the most common—though clearly challenging!—Azure tools you’ll find in a modern cloud stack. Download the guide now to learn the trip-up topics that stump cloud teams the world over: the Azure Dictionary of Pain.