For a new CFO, operating without a clear job description in those critical first 90 days can be a challenge. Determining what priorities to focus on for long-term success requires developing relationships with key stakeholders, getting comfortable with the numbers, and identifying key performance indicators early on. Learn how CFOs can plan for—and execute on—lasting and sustainable transformations in The […]

Agility became the go-to strategy when the world went topsy turvy in 2020, but the truth is that the financial services sector had long been challenged to be more nimble. With young fintech companies entering the scene and taking an increased focus on customer experience and digital innovation, traditional enterprise banking and capital markets have been challenged to follow suit. […]

Urgency in financial services is mounting on all sides. 61 percent of customers are saying the pandemic raised their customer service expectations. While 57 percent of financial service firms see a strong link between delivering great customer service and improving cross-sell revenues. Whether you’re an established financial services company or a fintech startup, your customers are demanding higher-quality experiences each […]

Building positive, long-term customer relationships has always been important to business success, and the methods for doing so are evolving quickly across industries. This is definitely the case for financial-services companies. Clients are taking a more active role in managing their financial lives as compared to a decade ago. More consumer products for managing retirement, investing, and personal finances are […]

Data is the fuel of the financial services industry, powering everything from retail banking transactions to insurance claims to online payments. With increasingly fragmented global regulatory standards and the competition of cloud-native financial technology, companies at their heels, financial institutions must embark on strategic digital transformation and migrate to the cloud. Our ebook, 5 Ways Data is Transforming Financial Services, […]

As a Human Resources responsibility, HR analytics has evolved from a nice-to-have to a must-have for most organizations. However, little about people analytics is easy. It can be hard to collect data, clean it and draw insights from it. It’s even harder when there’s a need to integrate data among multiple systems—and commonly that is indeed needed. So how is […]

For years, MSSPs have been a way for companies to outsource SOC operations but have fallen short of the kind of customer outcomes-focused security partnership that many institutions really need, delivering results that may fall short. Rapid7’s Managed Detection and Response focuses on a holistic approach to detection and response, advancing your program by coupling your team with our industry […]

Cyberthreats are currently the number one source of stress among CEOs, with 71% of respondents to PwC’s 2021 CEO Study reporting they are “extremely concerned” about the issue. Many organizations have identified the need for detection and response as a critical piece of their security program, but oftentimes it’s the hardest (and most costly) piece to run. The Rapid7 MDR […]