Customer service is evolving fast, driven by the demand for seamless digital engagement. Discover how AI can transform your customer service strategy—get the insights now.
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CX Trends 2025
Surge ahead with human-centric AI Zendesk returns with our 7th annual report, giving you a preview of what’s next in the transformative new era of CX. See how AI is driving strong ROI for 90% of CX leaders and how you can become a CX trendsetter.
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Navigating AI with RingCentral
The rapid advancement of artificial intelligence (AI) is transforming the transportation industry. No longer limited to logistics optimization, AI now plays a crucial role in enhancing safety, improving fleet management, and revolutionizing customer experiences. The potential of AI to optimize routes, predict maintenance needs, improve fuel efficiency, and provide real-time tracking – to name a few – is putting increased […]
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Rev your gen AI pilots into production
Your step-by-step guide to operationalizing your generative AI projects.
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ESG Research: Analyzing the Economic Benefits of AI-enhanced Looker Enterprise Data Platform
In this economic validation report, Enterprise Strategy Group found, through conversations with Looker customers and their own research, that the Looker platform drove greater than 20% lower Total Cost of Ownership (TCO) in comparison to legacy business intelligence tools, through faster time to insights, improved business capabilities and driving infrastructure modernization and security. Download this insightful report and learn the […]
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Modernizing your data lake starts here
Cloud data lakes are built to fuel data-driven decision making and AI transformation. What’s more, they typically deliver greater ROI than their on-premises counterparts. Benefits like these are prompting many enterprises to think about data lake migration. Yet the task of migrating on-premises data lakes to the cloud can be complex. This new guide helps break it down. Created by […]
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An executive’s guide to delivering value from data and AI
Your data holds the key to your AI success.
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ESG Strategic Guide: Discover the power of platform engineering
Learn how platform engineering can be your key driver for success. This research paper, based on a survey of 500 IT professionals, reveals the power of platform engineering in driving business value.
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