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Customer Service With the Power of Connection
Customer service demands have changed and today’s successful companies are using the cloud to provide innovative customer experiences that give them a competitive edge. Icon Eyecare and Aseracare. These organizations use the cloud to break down barriers that block an excellent customer experience.
2017 Gartner Magic Quadrant Report
Gartner Recognizes RingCentral as a Magic Quadrant Leader for Unified Communications as a Service, Worldwide Gartner Inc., the world’s leading information technology research and advisory firm, has positioned RingCentral in the Leaders Quadrant of the 2017 report, Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, as a result of its ability to execute and the completeness of vision.
Evolve Now To Personalization 2.0: Individualization
To meet customer expectations of rich, relevant experiences, digital business professionals must help their firms evolve their personalization strategy from segmentation to individualization. Customers are willing to share personal information with firms in exchange for more valuable experiences.
Assessment: How Mature Is Your Marketing Strategy?
The readiness assessment determines the current state of your marketing organization, as well as actionable next steps on the journey to omni-channel marketing. 1. How to dramatically improve your marketing relevance across channels 2. How to evaluate your customer segmentation, message personalization and team alignment 3.
The Total Economic Impact of Iterable
Iterable provides an omni-channel marketing technology platform that improves customer engagement and scales effectively.
The Growth Marketers Guide to Email Metrics
Email marketing continues to be the best digital channel for ROI, so improving email performance with key metrics is of the utmost importance. In this guide, Iterable has partnered with SparkPost to help you implement high-performing email campaigns.
Multi-Cloud: The Good, The Bad, and The Ugly
It’s clear that multi-cloud is here to stay, so let’s take a look at the good, bad, and ugly of this brave new world. It’s a multi-cloud world, according to the F5 State of Application Delivery 2018 survey. Eighty-seven percent of enterprise organizations say they operate in multiple cloud environments and plan to continue to do so.
Tame Architectural Complexity: 4 Steps to Your Successful Cloud Journey
In a world where digital transformation is a strategic imperative, many enterprises have embarked on the journey to the cloud in search of greater agility, better-aligned operational costs, on-demand scalability, and a sharper focus on their core business.
