Post Tagged with: "gf_row"
How Zendesk Helps HR Teams With The Employee Experience
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and service across many channels—phone and email, but also chat and platforms like Twitter. That expectation has carried over into the workplace, where employees have the same standards of service as they do for the businesses they patronize.
Four Key Principles For Evolving The Employee Experience
There is no shortage of challenges that companies and HR organizations now face as a result of COVID, and how to best evolve the employee experience is a question that has surfaced as a result.
Better Customer Experiences With Omnichannel Engagement
Designing a support experience that enables you to have natural conversations with your customers regardless of channel sets up your organization to provide exceptional service both now and down the line. Though it might be tempting to add products and channels piecemeal as you grow, it becomes difficult to later connect the dots and data and provide consistent conversational experiences.
Manage Costs, Support Growth, And Drive Retention During An Economic Slowdown
During periods of economic instability and uncertainty, customer service leaders are faced with more than standard-fare challenges.
Navigating Hybrid Work: A Google Workspace Handbook
Navigate the world of hybrid work. Find out why hybrid is about more than just where you work, and learn how Google transitioned to a hybrid workplace.
Step Up Your Game For Hybrid Work Security
This report shows how a cloud-first approach can power secure anytime, anywhere collaboration.
Transforming data into business value through analytics and AI
Discover how leaders are approaching data analytics and AI to drive impact in this sponsored report from Harvard Business Review Analytic Services.
2023 Forrester Total Economic Impact for Vertex AI Report
The Total Economic Impact™ of Google Cloud Vertex AI Discover how a composite organization based on interviewed customers achieved tangible value with Vertex AI in this commissioned study conducted by Forrester Consulting on behalf of Google Cloud.
