SAP has again been named a Leader in IDC MarketScape: Worldwide Retail Commerce Platform Software Providers Vendor Assessment. Customers leverage this third-party research to evaluate, short-list and select vendors. This is the third consecutive time SAP has earned this distinguished ranking. The company was recognized for numerous standout qualities providing further evidence of SAP’s powerful Industry-tailored CX approach. Those include […]

Understand the current state of B2B eCommerce from this research conducted by MasterB2B where more than two hundred B2B buyers and sellers were surveyed. 

The IDC Spotlight Paper goes over the importance of precomposed hybrid platforms for commerce and customer experience and how to ensure success.

Discover how combining augmented reality with your field service management solution can improve the efficiency of the services provided by your technicians, including resolving issues faster and increasing the productivity of employees. Augmented reality enables technicians and agents access to real-time information in the field, increasing first-time resolution, ultimately reducing costs.

As the demand for video content continues to grow, creative teams are faced with increasing project requests and tighter timelines. Traditional production tools and processes can make it difficult to support demand while delivering high-impact video content for your business. Read Modernize Your Video Production Process with Frame.io to learn how a centralized video platform can help your team:• Simplify […]

Balance your administrative requirements while supporting creative production needs with a secure, scalable platform. Read Support Your Team’s Video Content Velocity, Security, and Scale with Frame.io to learn more. In this solution brief, you’ll discover how Frame.io’s video collaboration platform helps production teams:• Communicate efficiently throughout a project’s lifecycle• Maintain security and access controls• Work seamlessly and safely across devices […]

Video is a powerful medium for businesses to reach consumers, but scaling production to meet demand can be difficult using traditional technology and workflows. With cloud-based collaboration tools, video teams can get more work done faster, without sacrificing creativity. Read Accelerate Video Production to Drive Business Impact with Frame.io to learn how:• Cloud-based collaboration can simplify and speed up video […]

Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn how the most innovative companies in the world are breaking down silos, integrating teams, and connecting systems and processes, with customer experience solutions from ServiceNow. Read this eBook to find out how you can drive more value for your business and customers while reducing costs and explore the latest innovations in customer and field service management.