Leveraging MITRE ATT&CK to Secure the Cloud
Cloud security is a complex landscape to navigate. That’s partly because each cloud provider’s security offerings are at a different level of maturity. It’s also because there is little publicly available information on the efficacy of these controls. New research from MITRE Engenuity’s Center for Threat-Informed Defense is mitigating this complexity and increasing cloud cybersecurity effectiveness.
Purple Teaming for Dummies
Leading global organizations — from the United States military to global banks to energy providers — have been investing in cybersecurity for decades. However, intruders continue to break past organizational defenses.
Accelerated Computing Solutions for Enterprise IT
Imagine the next generation of recommender systems that will serve customers better. Getting insights from petabytes of data in minutes instead of days. Controlling fleets of robots that interact safely with humans. NVIDIA-Certified servers ensure that modern applications can run at maximum performance almost anywhere—from #datacenter to edge. https://nvda.
Learn Five Reasons to Invest in Next-Gen Privileged Access Management
Are you still using traditional privileged access management (PAM) solutions – or don’t yet have an effective PAM strategy? Then, it’s time to start looking at a Next-Gen PAM solution. Next-Gen PAM isn’t just about secrets, it’s about identities and individual accounts, and entitlements used to grant privileged access to sensitive data and systems.
Privileged Access Governance – Close the Gap Between Privileged Access and Standard-User Identities
Now, there’s no reason why you can’t have a complete view of all your identities and rights, from standard-user to privileged users. One Identity’s Privileged Account Governance (PAG) bridges the management gap.
Key Success Factors for Identity Governance in Hybrid Environments
Governing identities and managing access can be challenging when digital assets are varied, and span the cloud and on-premises environments. Today’s solutions are making it easier to cope with diverse identity governance requirements across multiple systems and hosting scenarios. This paper looks at how security professionals are addressing identity governance in hybrid environments.
Checklist: Managing Work-From-Home Contact Center Agents
Having remote business capabilities is more essential now than ever before. When teams operate remotely, they tend to lose their interpersonal connections and the ability to tackle unified responsibilities within the company. Fortunately, RingCentral well equipped to assist customers with adapting to remote work environments by utilizing cloud capabilities to provide functional collaborative systems.
Long Hold Times are Killing Your Customer Experience
90-seconds can feel like an eternity when you’re sitting on the phone waiting for help, or answering automated voice prompts, or even waiting for a response from an agent on live chat agent. So, the question is, what does that mean for your business and how can you handle hold time better in every part of your contact centre?
