The ROI of Employee Engagement For CX Leaders
This report highlights how fostering employee engagement enables firms to improve CX results, achieve operational efficiency, and influence the financial health of the business.
Cloud-base Communications Enables Telehealth and Virtual Care Services
Telehealth solutions are fundamentally changing how healthcare provider organizations are organizing, delivering, and distributing healthcare services across the care continuum. With these solutions, clinicians can remotely connect with patients, family members, and caregivers to triage current medical problems, monitor ongoing chronic conditions, and provide education on how to maintain compliance with prescribed care plans.
Collaboration – Enabled Care
RingCentral’s new Research Report, Collaboration-Enabled Care, reveals findings from a survey of 150 U.S. healthcare providers on their perceptions and gaps when it comes to communications and collaboration technology and processes. The results support the need for providers to adopt modern tools in collaborating with care teams and communicating with patients along their care journeys.
State & Local Government Agencies – Prepare for Total Annihilation Attacks
Cybercriminals see your agency as an attractive target because of the sensitive personal data you store — including Social Security and driver’s license numbers, credit card information, and police reports. But defending your Microsoft Active Directory against attack has never been a simple task.
State and Local Government Agencies’ SharePoint Migration Planning Guide
Microsoft SharePoint and Office 365 migration projects are inherently complicated and risky – and this goes double for state and local government agencies. Your SharePoint environment is critical to the productivity of your agency, but consolidating and migrating the legacy infrastructure is a daunting task given your resource and budget constraints.
Paychex Pulse of HR Survey: Stepping Up to Lead
while continuing to play an important strategic role in their organizations by fueling efficiency, building culture, and developing teams with a reliance on the right technology and tools, they’ve also found themselves having to devise and implement rapid HR responses to the COVID-19 pandemic.
The Enterprise Guide to Establishing a Cybersecurity Training Program
A Blueprint to Prepare for Tomorrow’s Threats Today If it’s true the best employees never stop learning, then the best employers must never stop investing in their people. Nowhere is this more critical than in the cybersecurity field where organizations must keep existing teams current on the latest threats and risk mitigation practices.
MIT Executive Guide: The AI & Machine Learning Imperative
Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows for a wide range of essential processes, including customer service, supply chain, operations, and strategic decision-making. However, it can be difficult for today’s leaders and their teams to separate the market hype from meaningful business value.
