Digital (IT) Governance Is Broken: 9 Ways Enterprises Mismanage Their Cyber Risk

In this paper, security and risk experts Levi Gundert and Courtenay Brammar draw from consulting experience, candid conversations with security leaders, and empirical research to tackle this major issue facing enterprise organizations. Download this white paper to learn more about the issues currently plaguing enterprise cyber governance and the specific remedies for organizational leaders striving for an effective governance model.

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Gartner Has Released the 2021 Market Guide for AIOps Platforms

This report will be of value to Infrastructure and Operations teams evaluating how AIOps can improve monitoring, service management and automation tasks with AI-powered anomaly detection, diagnostic information, event correlation, and root cause analysis (RCA). One of the biggest takeaways in this report is the division of AIOps platform offerings into two categories: • Domain-agnostic• Domain-centric solutions Gartner says that […]

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Gartner Magic Quadrant for IT Service Management Tools

The 2020 Gartner Magic Quadrant is an invaluable tool for anyone seeking an unbiased, third-party evaluation of IT Service Management vendors. Gartner named ServiceNow a Leader for 7th year in the 2020 ITSM Magic Quadrant. Read the full, complimentary report.

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Forrester Thought Leadership Paper – IT Service Management is Advancing With the Times

Read this Thought Leadership Paper by Forrester Consulting, commissioned by ServiceNow, for relevant and timely findings on how ITSM software is key to digital transformation.

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The Top 3 IT Pains of the New Reality and How to Solve Them

For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular solution. See how integrating operations management (ITOM) at the same time has helped enterprises get greater control over IT costs, more easily scale support, and and deliver superior experiences.

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From Broken to Boundless: 7 Steps to Ditch Your Outdated On-Premises ITSM Tools for the Limitless Cloud

Your boundless potential is calling. Ditch your broken on-premise tools and embrace the infinite cloud. Read this ebook to learn how to move to cloud-based IT Service Management for data visibility and platform flexibility.

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BigPanda Empowers IT Ops and Prevents Outages

Turn data into insights and action with Event Correlation and Automation, powered by AIOps As IT Operations teams modernize their incident management processes, they ask themselves:• What if we could apply machine learning to make sense of our alert data?• What if we could automate tasks we do manually today?• What if we could cut down the complexity of an […]

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5 Questions That Will Jumpstart Your AIOps Ambitions

Every IT Ops leader is asking: “Our team is drowning in alerts, events and incidents and we know AIOps could help, but how do we get started?” To make AIOps understandable and help guide decision-making, Principle Analyst Charles Araujo presents five questions you must answer:• What’s your “why?”• Where’s the data?• How will you transform your data into insights?• How […]

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