eBook: Factors Driving Cloud Communications Adoption
Companies of all sizes are rushing to embrace the cloud for many core business functions. In fact, “Cloud Services and Solutions” ranked second among top technology investments in Gartner’s 2017 CIO Agenda report. Many organizations are also adopting the cloud for their most critical business function communications.
Altimeter: Contact Center 2.0, The Rise of Collaborative Contact Centers
Contact centers as we know them today were designed and deployed at scale in the 1960s,1 and the management models, governance models, and standards that defined them are still alive and well today. We call this Contact Center 1.0.
Brief: Is a Cloud-Based Phone System Right for My Business?
The cloud is a network of servers that companies use to host and deliver services. Companies like Salesforce® are renowned for providing cloud CRM, and Google and Microsoft® offer email, calendars, file sharing, and more in their cloud ecosystems. Cloud services eliminate the need to maintain complex and increasingly outdated hardware and pay expensive technicians for time-consuming repairs.
TCO: Calculating the Real Cost of Your Business Phone System (2017)
When assessing the future of your business communications, making the decision to stick with an on-premises phone system versus moving your communications to the cloud can be a complex process.
From Workplace Chaos to Zen
In today’s workplace, knowledge workers utilize a wide array of apps to communicate, collaborate, and get work done. While critical to business success, this can create chaos and imbalance that causes workers to lose productivity and time. New research demonstrates the need for a single communications platform that integrates with your business workflows to maximize efficiency.
Powering Digital Transformation with a Hybrid Cloud Strategy
A hybrid cloud strategy supports interoperability between two or more public and private clouds. It enables orchestration across an organization’s public and private clouds and makes it smooth and easy for workloads to move between them.
Validating VMware Service-Defined Firewall Effectiveness with Verodin
The VMware Service-Defined Firewall intrinsically embeds self-learning, adaptive micro-segmentation and app control into the infrastructure, eliminating the need to bolt on additional products, deploy agents, or engage in complex configuration processes. VMware is committed to helping customers quantify the value of their investment and continuously validate that the Service-Defined Firewall is effectively deployed and configured in dynamic IT environments.
Evolving Micro-Segmentation for Preventative Security
Network security has changed significantly during the past several decades, and it’s time to rethink the way we’re approaching it today. To start, we need to embrace the idea of software-defined micro-segmentation.
