2022-2023 CX Decision-Maker’s Guide

ContactBabel shares their comprehensive report on how contact center industry experts are investing in the customer experience. Ready to transform your own customer experience strategy? Download the report.

Observability From Code to Cloud

Are Your Applications Slowing You Down? In a recent study, 357 DevOps and IT people said that they felt pressure to accelerate their operations—and that their major hurdle was the proliferation of microservices and APIs. About half of study participants reported that an observability platform/service mesh helped them improve security and manage modern apps…while conferring cost savings.

Grow Your Business Efficiently: Take the Pain Out of Scaling Payables

Every business wants to grow. But scaling your finance operations to support business growth can be challenging.

Productive Employee Experiences

If you want to gain the competitive edge, the most important investment you could ever make is in your employee experience. In this handbook, you’ll see how you can unlock the full potential of your people—optimizing their power of productivity.

Finance Leadership at all Stages of Growth

This ebook by Tipalti CFO Sarah Spoja explores the shifting responsibilities of finance leaders from the early to late stages of a high-velocity business.The finance sector has faced the wrath of the pandemic with budget cuts, hiring freezes, and difficult operational decisions, and this may continue in 2023.

5 Things to Consider Before Purchasing a Listings Solution

Forty-six percent of all Google searches are linked to something local. When a consumer searches for your business, your local listing often appears within the search results. Scaling listing management across all of your locations effectively without hiring a large team requires a tool, but how can you make sure that you are purchasing the right solution?

The Localized Social Content Guide for Financial Services

Localized social content is a key way to increase social engagement. In fact, localized content receives 12x the engagement rate of more general or “non-localized content.

Localized Social Content Guide For Manufacturers

As a manufacturer selling through independent retailers, you face the unique challenge where you must remain top of mind with both your target consumers and your dealer network. Accomplishing this at scale is difficult, but it doesn’t need to be. SOCi is here to help!