Healthcare System Enhances Patient Care With Collaboration

in IT & Engineering, White Paper Research / by /

• Customer Name: Park Nicollet
• Health Services
• Industry: Healthcare
• Location: St. Louis Park, Minnesota
• Number of Employees: 8200

Challenge
• Enhance collaboration among staff to improve patient experiences
• Provide reliable IP communications to all employees 24 hours a day
• Lower total cost of care by reducing communication costs and improving efficiency

Solution
• Deployed enterprise-class IP telephony to entire organization
• Equipped employees with integrated voice and video tools for high-quality, collaboration experience across devices

Results
• Introduced new opportunities for innovative patient care
• Helped enable greater staff productivity and more immediate patient care
• Added new functionality and reclaimed 30 data center racks

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