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Meeting the Advanced Challenges of Modern CX in Financial Services
Building positive, long-term customer relationships has always been important to business success, and the methods for doing so are evolving quickly across industries. This is definitely the case for financial-services companies. Clients are taking a more active role in managing their financial lives as compared to a decade ago.
5 Ways Data is Redefining Financial Services
Data is the fuel of the financial services industry, powering everything from retail banking transactions to insurance claims to online payments. With increasingly fragmented global regulatory standards and the competition of cloud-native financial technology, companies at their heels, financial institutions must embark on strategic digital transformation and migrate to the cloud.
The State of HR Analytics
As a Human Resources responsibility, HR analytics has evolved from a nice-to-have to a must-have for most organizations. However, little about people analytics is easy. It can be hard to collect data, clean it and draw insights from it. It’s even harder when there’s a need to integrate data among multiple systems—and commonly that is indeed needed.
Advance Your Threat Detection Program with Rapid7 MDR
For years, MSSPs have been a way for companies to outsource SOC operations but have fallen short of the kind of customer outcomes-focused security partnership that many institutions really need, delivering results that may fall short.
2022 Buyer’s Guide: Managed Detection and Response (MDR)
Cyberthreats are currently the number one source of stress among CEOs, with 71% of respondents to PwC’s 2021 CEO Study reporting they are “extremely concerned” about the issue. Many organizations have identified the need for detection and response as a critical piece of their security program, but oftentimes it’s the hardest (and most costly) piece to run.
Ransomware Playbook: Actions You Can Take to Lower the Risk and Impact of This Kind of Attack
Many organizations are relying on Managed Detection & Response (MDR) providers to make sure they’re able to respond to threats like Ransomware as they emerge, without hiring any headcount. With an expected shortage of 2.5 million cybersecurity professionals, it’s become critical to dedicate resources to better prepare for, detect, and respond to these types of attacks.
2021 Cloud Misconfigurations Report
Rapid7 analyzed 121 publicly reported cloud data breaches from 2020 to learn about the commonalities and patterns tied to exposure incidents. to help organizations understand where cloud security currently stands and what they can do to stay vigilant on their cloud journeys. Here’s what we found.
Trust in the Cloud Report
Over a series of customer and prospect events, Rapid7 surveyed participants to gain some insight into what cloud security solution customers might be feeling when it comes to automating security solutions. Security automation is the next big step for the cloud, and it’s already well on its way.
