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Nonprofit leaders realizing the promise of AI
Nonprofits are the unsung heroes of communities around the world—and they deserve access to technology that helps them make the most impact. This research paper will be invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources.
Why now is the best time to move your phone system to the cloud
Migrating from an on-premises PBX to a cloud-based communication system is a critical step in future- proofing your business. The way organizations work internally has evolved dramatically over the past few years, and customers have grown accustomed to the ease and convenience that cloud solutions bring.
Boost Revenue with Smarter Customer Experience
1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from a bad interaction, customer retention is still cheaper than customer acquisition.
The Winning Formula for Loyalty Programs: Balancing Customer Experience, Security, and Privacy
Watch this webinar on-demand featuring PwC and Okta, where we will delve into the success story of how a Customer Identity Cloud (CIC) playbook at Wyndham was implemented, one of the world’s largest hotel chains. Discover how this implementation enabled Wyndham to enhance their user experience, fortify their security framework, and helped achieve significant operational efficiencies.
The Winning Formula for Loyalty Programs: Balancing Customer Experience, Security, and Privacy
Winning loyalty programs ensure that only legitimate customers are able to access their loyalty accounts and that those accounts are easily accessible and reflect their preferences and behaviors. This is not easy when customer Identity is fragmented across technology. Identity fragmentation impacts an organization’s ability to effectively track, analyze and secure customer data.
Multi-factor authentication deployment guide
As we’ve seen threats to password security increase in recent years, multi-factor authentication (MFA) has gained rapid adoption. For consumer and enterprise web and mobile applications, it’s become a key method of increasing authentication assurance. In this guide, we cover a lot of ground around authentication.
Beyond Login: Maximizing CIAM’s Security Capabilities
Discover how Customer Identity and Access Management (CIAM) can enhance your security. Learn to battle bots, fake signups, and stolen credentials while streamlining authentication and authorization.
Three surprising insights on the state of customer data collection
How well are marketers really leveraging their customer data? Okta recently conducted a research study surveying 426 marketing professionals in the U.S. with the goal of answering this question.
