The Modern IT Outage: Costs, Causes and “Cures”

Outages can make or break an organization. With the rate of incidents and their complexity climbing, outages are almost unavoidable for organizations, regardless of size. Statistics surrounding these outages have been at a standstill for years, but BigPanda decided to do something about that. BigPanda retained Enterprise Management Associates (EMA) to conduct research into outages, and their results were eye-opening for the industry as a whole.

EMA surveyed 300 global managers, directors, VPs and executives from a variety of industries to gain a more complete picture of the consequences of outages. These findings further prove the value of AIOps in the face of incidents and outages.

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