A Better Way to Sell on Amazon

Amazon presents modern businesses an incredible opportunity for expansion and revenue growth. However, the high costs and operational challenges associated with integrating Amazon with your online store can be a major adoption deterrent. Magento is changing that.

The State of Revenue Operations 2019

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Orchestration and The Next Generation of Automation

Orchestration is how you scale your ABM programs and build a true revenue machine. By bringing together all of a company’s resources and channels to thoughtfully customize every step of the buying journey, orchestration increases sales, deal sizes, retention, and customer loyalty. The only catch is that orchestration can be complex.

The Three E’s of Co-Op Fund Management

Consider three key elements when selecting or optimizing your co-op and marketing fund management programs. learn how to calculate risk and what questions you should be asking.

NVMe: Driving Changes in the Traditional M&E Storage Hierarchy

For those in the media and entertainment industry tasked to work with and produce content at such high fidelity, it is increasingly apparent that new technologies must be leveraged to support these workflows.

The Total Economic Impact™ of Investing in RingCentral Contact Center

In a cloud world, the limitations of premises-based contact center systems become more apparent. Whether your company has experience in contact center solutions or whether you’re just taking your initial steps, selecting the wrong partner can have disastrous consequences down the line.

How to Make Hold Times a Thing of the Past with Digital Customer Engagement

Losing touch with customers as they wait on hold, closing phone services overnight, and limiting digital communication channels is a service leader’s ultimate enemy. Today, customers move fluidly between businesses that best serve them, across channels that are most convenient to the customer, until their experience doesn’t meet expectations.

The Crux of the Modern Customer Experience

Consumers today are pressuring companies to push their technology in new directions as their demands continually evolve and change. Consequently, businesses are racing to expand their technology to ensure their customers can interact seamlessly with brands on their terms. Organizations who are not meeting these demands risk losing out, big.