You Don’t Need to Hire a Unicorn

Every hiring manager’s job is to hire the best candidate. Often, they’ll look at what the team needs and go forth to search for a mystical unicorn. Someone who can write clean code, build networks, design amazing layouts and is a pleasure to be around.

Five Steps to Delivering the Data-Driven Business

Five Steps to Delivering the Data-Driven Business – A guide to IT priorities in engaging with the business to develop analytics competencies and drive real-time decision making. As organizations recognize the commercial opportunities that data analytics can bring, they are looking beyond the fragmented use of analytics towards embedding data-driven insights into all aspects of their business.

Data In, Value Out: Identify and Seize the Opportunities to Drive Business Value Through Advanced Analytics Innovation

In today’s increasingly data-driven business landscape, the companies who succeed are typically those who are equipped to put their data to work most effectively. Data analytics has the potential to dramatically impact both internal critical operations as well as external product or service delivery and customer experience.

Creating an Insights-Driven Factory Floor

Manufacturers today need to fight against shrinking profit margins while transforming established processes to become more data-driven. The good news is that these changes do not need big investment, and the benefits they bring can not only cut costs, but also increase productivity, streamline operations and enhance quality.

Unlock The Value Of Cloud: How To Expand Your Hybrid Cloud With Consistency, High Performance, And Security Everywhere

Six-out-of-ten enterprises today have deployed hybrid cloud, but most do not have all the right tools nor skillsets to manage, secure, and optimize their cloud expansion. Organizations that are able to enhance their cloud strategies gain benefits such as stronger security, scalability, and data management, better cost management, and increased flexibility.

Optimal Workload Placement for Public, Hybrid, and Private Clouds

Cloud technologies have improved time to market (TTM), lowered operational and capital expenditures, and provided organizations with an ability to dynamically adjust provisioning to meet changing needs globally. The term “cloud” remains nebulous as cloud implementations include ever-changing technology offerings, making it difficult to discern how to optimize a cloud solution to meet your business needs.

Optimizing Change for Remote Support: Toolkit From HDI

This HDI Toolkit is a series of practical “how-to” instructive job aids designed with the IT service management practitioner in mind. Each area of focus can be studied and used by itself, or as part of the whole. The Toolkit will help clarify the Shift-Left strategy, and address the increasing complexity of support at Level 1.

IDC Report: Prioritize Support Services

Customer support and employee support continue to blur as user expectations grow more similar. This convergence and technology enhancements put increased stresses on support organizations to meet evolving customer demands and IT help desks to focus on employee experiences. 60% of users say that support teams provide unsatisfactory service, according to an IDC report.