Next-Generation Service: The Role of AI, IoT, and Automation in Contact Center Transformation
![](https://www.businesstechinsider.com/wp-content/uploads/2018/08/Next-Generation-Service-The-Role-of-AI.png)
Explore this exclusive report to discover:
• Consumer adoption of IoT and connected products
• How contact centers are responding to next-generation expectations of service
• How your contact center stacks up compared to industry averages
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