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Why it Pays to Have a Single Vendor for Cloud Communications and Contact Center
How many vendors do you use, or are planning to use, for your communications and customer service needs? If your answer is more than one, you’re likely suffering from high costs and unnecessary headaches.
What Your Employees Need to Keep Your Customers Happy
Just how happy are your employees? Do they enjoy their work? Do they often go above and beyond to ensure that your customers are happy? Perhaps more importantly, what do you do to maintain employee engagement? It’s not enough to assume a lack of complaints means you’re doing well.
5 Proven Strategies for Controlling Shadow Spend
Learn how to banish shadow spend and regain control of corporate card spend. Across departments and locations, it can be difficult, if not impossible to track that money is getting spent as it should, especially when different payment methods are used.
AP in 2022: Expectations, Technology, Opportunity
Survey Report featuring original data & insights from finance professionals on what the future of AP looks like in 2022. The role of accounts payable is more strategic than ever. This report helps finance professionals identify core opportunities & challenges for AP functions in 2022 and beyond.
SANS 2021 Top New Attacks and Threat Report
Discover insights from SANS experts on recent breaches, emerging threats, and how to mitigate risks going forward.
2021 Epicor for Retail Report
Independent retailers are in a prime position to thrive and be more nimble than big box retail competition this coming year. In fact, our 2021 Epicor Retail Survey of independent retailers reveals 3 out of 4 retailers feel positive about the outlook for their retail business.
2021 Gartner® Magic Quadrant™ for Procure-to-Pay Suites
Coupa named a leader for the 6th time in a row! In the 2021 Magic Quadrant Report for Procure-to-Pay Suites, Gartner evaluated procure-to-pay (P2P) solutions from 12 different software vendors including Coupa, Oracle, SAP, JAGGAER, Ivalua, Basware, Zycus and more. Coupa placed furthest for completeness of vision and highest for ability to execute in the Leaders Quadrant.
The 10 Things Your MDR Service Must Do
This guide highlights 10 tactical prescriptions when evaluating Managed Detection and Response (MDR) vendors for what a provider should be able to offer your business, and Rapid7’s approach to each.
