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The Guide To Localized Marketing ROI for Property Management Companies

Localized marketing improves business metrics for Property Management Companies. This is true across local search, social, and reputation. However, proving the ROI of localized marketing across 100s or 1000s of locations is easier said than done. Program complexity and a lack of reporting or tracking capabilities can make ROI difficult to measure.

In-App Conversations eBook: Taking Customer Relationships to the Next Level

today, it is a way of reimagining customer experiences. The new era of business-to-consumer communication is here! Businesses that bring messaging inside the app as a delivery mechanism for use cases set a new bar for customer experiences.

The Guide to ServiceNow Discovery for Mainframes and IBM I

Your ServiceNow platform connects your enterprise IT with a unified platform—allowing you to deliver high-performing business services while increasing productivity and efficiency. But it doesn’t provide native visibility into mission-critical IBM Z and IBM i systems that run your business – leaving you with a blind spot.

Leverage the Power of ServiceNow® for Mainframe and IBM

You can’t maximize your ServiceNow investment, improve reliability, and create end-to-end enterprise visibility without including your mission critical IBM Z and IBM i environments.

10 Ways AI Will Improve The Customer Experience In 2023

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). They are swayed by the promise of efficient and personalized interactions at every step of the customer journey. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over the next year.

The Zendesk Benchmark Guide For Enterprise: How Established Companies Win With Digital Transformation

When customers speak with companies, they want to do so with the same digital channels they use to communicate with friends and family. And they expect the experience to be effortless. This expectation is just one aspect of the digital disruption that is upending how legacy enterprise companies do business.

The Agility Playbook How Larger Companies Can Score A Competitive Advantage In CX

If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the past year, everything has changed about the way that larger firms do business.

How Vimeo Easily Scaled Customer Support Operations With Zendesk

Zendesk commissioned Forrester Consulting to construct a Total Economic Impact™ (TEI) framework through interviews with seven decision-makers at large enterprises using Zendesk, to identify the costs, benefits, flexibility, and risk factors associated with the software.