TCO: Understanding the Real Cost of Your Business Communications System

string(7) "Country"
string(7) "Country"
string(14) "Business Email"
string(14) "Business Email"
string(9) "Full Name"
string(9) "Full Name"
string(13) "Company Phone"
string(13) "Company Phone"
string(9) "Job Title"
string(9) "Job Title"
string(17) "Job Title (Other)"
string(17) "Job Title (Other)"
string(575) "Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>."
string(575) "Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>."

When assessing the future of your business communications, making the decision to stick with an on-premises phone system versus moving your communications to the cloud can be a complex process. Of course, the overall benefits of switching to a cloud phone system, let alone one simple integrated and unified communications solution, clearly outweigh the benefits of managing a legacy phone service, along with all the individual vendors required to meet your communications demands. But a huge part of this decision revolves around cost.

Once you begin to probe beneath the surface, however, you may be surprised to find that the hidden costs of an on-premises phone system are nontrivial, making your total cost of ownership (TCO) greater than you originally expected.