By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.
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Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore: • Common challenges faced by employees, teams, and leaders. • Practical examples of how AI-powered tools solve these challenges. • Success stories, such as […]
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Stay ahead of the curve with 2025 trends in cloud communications: the CIO guide. Explore emerging technologies like artificial intelligence (AI), unified communications as a service (UCaaS), and 5G that are transforming business communications. Learn actionable steps to future-proof your organization. What you’ll learn: • How AI and UCaaS improve team collaboration and customer engagement […]
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In the search for a more scalable approach to IT infrastructure, a growing number of schools see cloud-based computing as a tremendous opportunity to achieve large-scale efficiencies without sacrificing performance. Yet in order to realize these benefits and get the maximum return on their investment, colleges and universities must take into account the various challenges […]
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This document provides an Architecture Overview of the Next Generation Enterprise WAN, and takes an architectural approach to designing and deploying routed WAN solutions for Borderless Networks. It provides a breakdown of the architectural components as well as an overview of the Borderless Network Services integrated within the architecture. This document is intended for the […]
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Cloud computing has been on the horizon of most CIOs for the better part of half a decade. Cloud computing represents the next evolutionary step for computing. Decades ago, the mainframe era kicked off computing. This phase lasted about 20 years, eventually giving way to the client/server era. Organizations began to locate more employees in […]
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A leading global communications company with customers in more than 170 countries, BT offers fixed-line services, broadband, mobile and TV products and services to consumers, enterprise companies, and the public sector. BT Global Services is one of the company’s four customer-facing lines of business, providing managed networked IT services for large corporate and public sector […]
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Today’s network provides an information and multimedia conduit handling a wide range of critical business applications to facilitate many aspects of business processes. This increased integration of business processes with networks puts extensive demands on network-based services such as WAN optimization. Such demands increase the need for WAN optimization services that can be deployed with […]
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Leading communications service providers (CSPs) have successfully found an important niche in public enterprise-grade cloud computing services, one that builds on their strengths in enterprise-grade networking and managed services provision. This niche consists of offering a middle ground between traditional public cloud computing delivered over the public Internet and customized and more expensive private cloud […]
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This report from Forrester Research examines how the new world of cloud services combines powerful computing, networking, storage, management tools, and applications to make it easier than ever to bridge the on-campus and online worlds with secure, on-demand services. Read more.
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Shared services are becoming more important than ever for state, local and federal agencies. The reason: In the midst of policy and financial uncertainties, shared services offer money-saving economies of scale and opportunities for rolling out new services more quickly to clients. This paper provides details about each of the key components of a shared […]
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