The Art of Collaboration: The Corporate Communications Guide to Achieving Successful Collaboration Across the Organization

Corporate Communications is uniquely positioned to help make collaboration initiatives successful. As an established function in most medium and enterprise-­sized organizations, Corporate Communications teams have the skills and the means to deliver a desired message to audiences using established, familiar channels. This report highlights some strategic first steps that you can take right now to empower people,improve processes, and leverage […]

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The Art of Persuasion: The Strategic Guide to Achieving Successful Enterprise Collaboration through Corporate Communications

This paper discusses the role of Corporate Communications in the context of creating a collaborative culture facilitated by technology. It discusses how Corporate Communications play a an instrumental role in the success of a collaboration initiative as it introduces change across an organization.  Learn the five key actionable imperatives where communication plays a significant role.

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The IT Manager’s Guide to Deploying Social Business Software

Different types of businesses will have different use cases for Social Business. In this whitepaper, we cover four different use cases. Four very different types of businesses. But in each instance, the company’s IT staff followed some key rules to minimize chances of failure and make it easier to convince employees and managers alike to dive into an enterprise social […]

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Escaping the Customer Service Dilemma

Dive into the world of social business; explore the key to customer success, support effectiveness, and cost savings by unleashing the power of social technology with Jive’s Customer Service Solution.

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Enterprise Social Collaboration in Customer Service: Better Teamwork Unlocks Customer Delight

This report, by Aberdeen, both observes the way enterprise social collaboration (ESC) tools help companies empower their agents through connectivity and studies best practices in highly successful enterprise social collaboration program implementation.

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Enterprise Social at the Speed of Business

Successful social business solutions must be more than just a mechanism for sharing information. They must integrate with evolving IT environments, protect user privacy and help companies meet their business objectives. Download the study by IDG Research Services to find out how enterprise social collaboration works in the real world.

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The 7 Biggest Mistakes You Can Make in Online Meetings

Every online meeting or presentation is different, so plan for it differently,” writes Gihan Perera, author of Webinar Smarts. Just winging it won’t work well. This brief shows you which mistakes to avoid online so that you can participate competently and confidently in web conferences. Download the brief to learn: – The 7 biggest mistakes to avoid in web conferences […]

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A Step-by-Step Guide to Hosting Successful Webinars

Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. “You’re creating a one-act play, so your players have to be well-rehearsed, relaxed, professional and on message.” This WebAttract eBook explores how to plan, produce and present webinars so polished they’ll […]

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