Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Shift From Growth-at-All-Costs to Long-Term Profitability Today’s tech CFOs face tighter funding, lower valuations and higher pressure to stretch every dollar. In a volatile market, here’s how you can make the critical pivot from a growth-first mindset to a more long-term outlook. What’s at Stake?Investors prioritize companies with strong financial fundamentals. If you fail to […]
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As businesses of all sizes increasingly adopt hybrid or mobile work, teams that collaborate are often distributed around town—or around the globe. Although many organizations are relying on mobile devices to improve productivity and collaboration, project management teams often must juggle a broad range of tools, apps, and online services to perform all their work […]
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Delivering applications to enterprise customers is a perennial challenge, but software vendors face greater demands than ever as customers expect new capabilities to be delivered on a regular basis. In May 2017, Microsoft commissioned Forrester Consulting to evaluate adoption and usage trends of cloud-enabled operating systems among software vendors. Forrester conducted an online survey of […]
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The cloud is the future. Sure, you’ve heard this before. But why should you care? Microsoft commissioned Spiceworks, a network of IT pros, to survey over 250 IT experts working at small to mid-sized businesses to tell us how to do more with less. The IT pros had this to say, “As a result of […]
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Efficient collaboration and communication are vital components in the success of every business. Luckily, Office 365 makes it easier than ever to work smarter, not harder, so you can do your best work. With Office 365 apps like Word, Excel, PowerPoint, and Outlook, as well as other productivity apps, you can redefine how you communicate […]
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Every large business was once a small business, and every small business begins the same way. One or two people have an inspiring idea. That idea becomes a dream. And then passion and hard work transform the dream into reality—and a thriving company. Although each small business has a unique story, all entrepreneurs face many […]
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