Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
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Today’s leaders face a dual mandate: grow the business while reducing costs. At the same time, AI adoption and demographic shifts are transforming the global workforce. Research from Sapient Insights Group shows how organizations with long-term workforce planning can see improvements in innovation, customer retention, and profitability. In this report, you’ll see how the most […]
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Security will never be simple. But with the right operating model, it can be manageable — and even proactive. That’s the promise of the SOC of the future. This guide outlines the 10 essential capabilities every modern SOC should master — from managing distributed data to automating response workflows. Together, these capabilities enable teams to […]
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In complex digital ecosystems, performance issues can hide in plain sight, costing your business productivity, revenue, and customer trust. Full end-to-end visibility, including the network, are essential for eliminating blind spots, reducing MTTR, and keeping your digital services running smoothly. In this e-book, you’ll learn:• Why full-stack observability, including the network, is critical for modern […]
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Every digital disruption is like a crime scene — outages, false positives, and data overload leave IT teams scrambling for clues. With digital resilience at stake, solving these mysteries is critical to prevent business-impacting downtime. This ebook reveals how Machine Learning (ML) and Generative AI (GenAI) team up as a powerful detective duo to cut […]
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3 AI Strategies for Cybersecurity and Observability As organizations embrace dispersed architecture, grapple with an evolving threat landscape and heavily rely on digital systems, AI steps in as a promising solution to control IT chaos. But without clear guardrails that address data privacy and security concerns, we must determine how to build AI models that […]
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Organizations of every type are going all in on AI. In a recent survey by Foundry on behalf of Splunk, approximately 80% of respondents said they were already using AI in production. Most of the remaining 20% were actively testing or investigating AI solutions. To achieve positive business outcomes from AI, it’s critical to set […]
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Manufacturing faces unprecedented complexity with converging IT and OT environments, cyber threats, and costly downtime. IDC research shows Splunk delivers an average $18 million in annual benefits per manufacturer, a 480% ROI over three years, and a payback period of just 6.4 months. Splunk’s unified platform provides real-time visibility, AI-driven threat detection, and automation to […]
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Kubernetes helps teams move quickly, but that speed often creates complexity, especially when it’s unclear how workloads affect cost and performance. Without clear visibility, teams often overprovision, burn budget, and still miss performance targets. Knowing what’s running, why it matters, and what it costs is essential. Lean into observability to connect cost with performance. This […]
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You know your data is valuable, and you know that unplanned downtime in any system is a bad thing. So you can imagine why data downtime — when your organization suffers a lost, disrupted or incomplete connection to its data — can be an especially vexing problem. Data downtime isn’t just an annoying issue, it’s […]
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