Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Stepping into the CFO role is both exciting and daunting. The first 30 days set the tone for long-term success – but with complex entities, global operations, and fragmented AP workflows, the challenges can feel overwhelming. That’s why we created Your First 30 Days as CFO: A Tactical Playbook. Inside, you’ll learn how to:• Diagnose […]
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By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.
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Workday VNDLY Extended Workforce Management streamlines the end-to-end lifecycle of your external workforce, providing the tools you need to source, onboard, manage, invoice, and off-board contingent workers.
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ServiceNow has been recognized as a leader in the 2025 IDC MarketScape: Worldwide Employee Experience for Voice of the Employee. Read the report excerpt to discover why, and to learn how to turn everyday employee feedback into insights that drive enterprise-wide action and impact.
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ServiceNow has been recognized as a leader in the 2025 IDC MarketScape: Worldwide Employee Experience for Integrated Employee Workspaces. Read the report excerpt to discover why, and gain insights on building smarter, more personalized employee experiences that deliver measurable business results.
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This Buyer’s Guide is designed to help construction and workforce managers make informed decisions when evaluating workforce planning and management technologies. It frames key evaluation criteria—like scalability, integration ability, ease of adoption, and analytics capability—and provides a structured comparison of solution features to align investment with strategic workforce goals. The guide positions itself as a […]
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This guide explores the evolving landscape of workforce planning in the construction sector, focusing especially on the strategies organizations are using to overcome current challenges. It uses insights from industry leaders on the most persistent obstacles—such as misaligned systems, fragmented data, and limited forecasting capabilities—and offers a roadmap for embedding more agile, insight-driven workforce models. […]
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How do I run an effective workforce planning meeting?Which experience data matters most?Who should be able to make updates to my workforce plans? The ultimate workforce planning playbook tackles these questions and others! It includes 12 pro-level plays to build a winning workforce planning strategy, plus more baseball metaphors than you can swing a bat […]
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This State of Workforce Planning report offers a forward-looking analysis of how the construction industry is redefining workforce planning in 2025. Drawing on a survey of hundreds of leaders across operations, HR, and project management, it highlights the growing urgency to move beyond spreadsheet-based planning toward data-driven strategies. The report examines key hurdles—such as labor […]
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Voice of the employee (VoE) has risen substantially in its value to organizations as the extended value of VoE insights has shifted to impact direct value centers and their support frameworks within organizations. Trending as far back as the end of 2024, IDC data showed that companies were already 97% likely to connect VoE insights […]
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