Latest Articles

From headcount to high impact: The C-suite guide to using workforce planning strategically

Today’s leaders face a dual mandate: grow the business while reducing costs. At the same time, AI adoption and demographic shifts are transforming the global workforce. Research from Sapient Insights Group shows how organizations with long-term workforce planning can see improvements in innovation, customer retention, and profitability. In this report, you’ll see how the most […]

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The Accountability Gap: Why Role-Based Thinking Fails in a Non-Human Workforce

You can assign roles and groups. You can’t see what people actually do with them—or what AI agents do with them. That visibility gap is where compliance risk and operational blind spots hide. In this webinar, Tarun Thakur (ServiceNow) and Nick Krieble (InterContinental Hotels Group) walk through how organizations are moving from role-based thinking to […]

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How Rolls Mechanical Closed Their First Year on BuildOps with a 44% Revenue Increase

Challenge: Growth had outpaced the old way of workingWith Rolls Mechanical’s growth came more moving parts, more technicians, more jobs, and more pressure on the people trying to keep everything running. For years, the team was held together by manual processes and institutional knowledge. “When I first started, we had a huge map on the […]

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