The Art of Persuasion: The Strategic Guide to Achieving Successful Enterprise Collaboration through Corporate Communications

This paper discusses the role of Corporate Communications in the context of creating a collaborative culture facilitated by technology. It discusses how Corporate Communications play a an instrumental role in the success of a collaboration initiative as it introduces change across an organization.  Learn the five key actionable imperatives where communication plays a significant role.

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The IT Manager’s Guide to Deploying Social Business Software

Different types of businesses will have different use cases for Social Business. In this whitepaper, we cover four different use cases. Four very different types of businesses. But in each instance, the company’s IT staff followed some key rules to minimize chances of failure and make it easier to convince employees and managers alike to dive into an enterprise social […]

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Escaping the Customer Service Dilemma

Dive into the world of social business; explore the key to customer success, support effectiveness, and cost savings by unleashing the power of social technology with Jive’s Customer Service Solution.

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Enterprise Social Collaboration in Customer Service: Better Teamwork Unlocks Customer Delight

This report, by Aberdeen, both observes the way enterprise social collaboration (ESC) tools help companies empower their agents through connectivity and studies best practices in highly successful enterprise social collaboration program implementation.

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Enterprise Social at the Speed of Business

Successful social business solutions must be more than just a mechanism for sharing information. They must integrate with evolving IT environments, protect user privacy and help companies meet their business objectives. Download the study by IDG Research Services to find out how enterprise social collaboration works in the real world.

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Using Moneyball Tactics to Build a Winning Sales Team

“The real allure of Moneyball,” writes Dr. Mark Moronell, “is the formula used to transform the Oakland Athletics into a playoff contender despite having significantly fewer resources than their wealthier competitors.” Here’s how to put that same strategy to use in your sales force. “A successful baseball team, like a winning sales force, is an amalgam of many individuals—some great, […]

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7 Essential Gadgets & Apps for Business Travel

The mobile workforce is predicted to hit 1.3 billion by 2015. Now more than ever, mobile tools that connect people, projects and resources are business critical. “True mobility is the ability to do our jobs from any location at any time without disruption.” This brief explores 7 tools every mobile worker needs to stay connected and productive from anywhere.

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4 Quick Ways to Become More Referable

To get referrals, you first have to be referable. It’s as simple as that. “Becoming referable is about proving your know-how to your clients and customers.” This brief by Bill Cates, president of Referral Coach International, provides 4 simple tips that will help you get referrals without even asking for them.

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