Controller’s Guidebook – When Accountants Dare to Dream

The talent crisis and constant pressure to do more with less have accounting departments in flux, and an uncertain economic environment is exacerbating these pain points.

Top 5 Tips for an Effective Month End Close

It’s safe to say that most Controllers see the end of the month as a stressful time. The accounting monthly close can be hectic, high pressure, and often feel chaotic no matter how much effort–or how many hours–you put in. Closing can be complex, but it doesn’t have to be difficult.

Controller’s Guidebook – Burnout in Accounting

Burnout in the accounting profession has been measured with academic approaches never-before-applied in the industry. FloQast, in partnership with the University of Georgia, analyzed survey data from a diverse group of accounting professionals to understand what’s causing burnout, how it impacts both business outcomes and personal lives, and what steps can be taken to create a roadmap for the future.

AI in Retail: Transform CX Into Your Competitive Edge

Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational agility.

State of Financial Services CX 2023

Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of.

Zendesk ROI Case Study: Lush

Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise that Lush values customer care.

The Rise of Conversational AI With the Co-Founder of Siri

ZENDESK VIRTUAL EVENT Join us and Adam Cheyer, the creator of the virtual assistant Siri, to discuss the implications of conversational AI for business. Couldn’t make the live event? Check out Adam Cheyer’s keynote session now Generative AI programs like ChatGPT are poised to be the most disruptive technology since the Internet itself.

Tipalti Accounts Payable Insight Report 2023

Tired of managing your accounts payable process manually? Feel like you’re drowning in paper-based invoices and manual data entry? If so, you’re not alone. Many high-growth businesses struggle to keep up with the demands of manual AP processing, which can lead to errors, delays, and lost productivity.