Path to Personalization: The 9 Keys to Driving Stronger Relationships—One Customer at a Time
Do you know when to approach your customers? What about—and maybe even more importantly—when not to? These are two of the first questions to answer when developing a personalization strategy. Answering them requires not only knowing your customers’ journeys but also discerning where they’re at and how their unique situations affect each moment.
Are You Using the Metrics That Matter?
open rates, followers, shares, clickthrough rates, leads created, pipeline created, revenue, and so on. Yet for all the improvements in our ability to measure, marketing still struggles with it’s perception as a cost centre—it’s relationship with growth is still unclear in many organisations.
Speaking the Language of Business Metrics: The 3 Types of Marketing Key Performance Indicators for Success
We’ve been hearing it for some time now—marketers need to earn a seat at the revenue table. But how do you go about doing that? It all comes down to proving—and improving—marketing’s contribution to the bottom line using metrics that matter. For too long, marketing has been seen as a cost center.
The definitive guide to marketing metrics & analytics
How marketing metrics and analytics can benefit you The role of marketing is constantly evolving, and more than ever, marketing has to prove its impact on the success of the business. With increasing pressure, marketers must take control over the revenue process with insight into marketing’s impact on revenue.
The Definitive Guide to Account-Based Marketing
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services.
The Future of EDI: An IBM Point-of-View
The world as we know it runs on and depends on EDI. But the world is changing, and with it the future of EDI. IBM believes that while EDI will remain highly useful and widely used for years to come, emerging technologies like blockchain, IoT, and AI will drive those investments, with EDI working alongside.
The Definitive Guide to Social Media Marketing
The impact of social media transcends almost every aspect of our daily lives—work, politics, breaking news, and more. Today, it’s almost universally used—by consumers and brands—and is one of the most effective channels to connect with your audience.
The Definitive Guide to Digital Advertising
Advertising has evolved. No longer is it restricted to print publications, static billboards, radio, and television. Modern technologies have opened the door to a whole new era of advertising–digital advertising. Digital advertising allows marketers and advertisers to reach and appeal to their core audiences in new ways and with more precision.
